Worldwide Shipping

We are thrilled to offer worldwide shipping (almost everywhere)! Take advantage of our FREE STANDARD SHIPPING on orders over $35.

Shipping & Delivery

• FREE SHIPPING ON ORDERS OVER $35 (7-20 Days)
• STANDARD SHIPPING $4.99 (7-20  Days)
• DHL $39.99 (3-10Days)

Address

To ensure timely delivery, please provide accurate delivery address and contact information. If you notice any incorrect order details, reach out to us at support@nzuotslu.com immediately with your order number and correct information.

Packaging

In our effort to be eco-friendly, multiple items may be packed together, potentially causing a slightly longer processing time, especially for orders exceeding 5 items.

Restrictions

Ensure your nominated shipping address includes specific details such as unit number, street number, building number, etc., to avoid delivery issues. We're not liable for failed delivery due to customer negligence (e.g., providing incorrect information).

For some regions (including U.S. island territories), you may need to pick up the package from your local postal office, leading to longer delivery times. We appreciate your patience.

Customs Duties

Shipments are delivered duty unpaid. Customers are responsible for any customs or import duties upon reaching the destination country, especially for Express shipping.

Customers bear full liability for return shipment costs, customs charges, and handling fees if they refuse a parcel due to import duties or taxes. Customs regulations prevent declaring items as gifts or understating product prices.

Additional Information

1. Express Shipping is unavailable for P.O. Boxes/APO/FPO addresses and non-continental Europe (islands and territories affiliated with aforementioned European countries). Customers may face higher customs duties compared to flat-rate shipping.

2. Shipping Time excludes a 1-5 day processing period from the order date. Pre-order items may have a longer wait due to uncertain manufacturer schedules.

3. Report any shipping issues within 90 days of order placement by contacting Customer Support.

Need Help?

For further assistance, reach out to us at support@nzuotslu.com. We're here for you!